+91 93661 55515
[email protected]

FAQ's

FAQ's

  1. Are you a registered company as per law of the country?

    Yes, we are registered company as per the law of the country

  2. Do we need to pay you to utilise your services?

    No, we do not collect any money for this service.

  3. Will we be forced to go to a place recommended by you?

    No, we give you the best possible solution to recover faster and leave the decision to you. We respect your decision and help you accordingly

  4. Will I get a discount going through you?

    No, we do not involve in hospital pricing and policies, our objective is to connect you with the right doctor at the right time

  5. Can i recommend a hospital and will you guide me there?

    Yes if the hospital is within our network. Even otherwise, we can try to help you in this aspect

  6. Can i use my insurance in the hospital you are recommending?

    Yes, you can as per hospital guidelines and policies

  7. Are you available round the clock for utilising your services?

    Yes, we are available 24x7

  8. How do we contact you during emergency situations?

    Please call us directly in the mobile number given in our website mahakalp.com, we are happy to help

  9. Will there by someone in the hospital to hand hold us?

    Yes, there will be a Single point of contact ( SPOC ) appointed for you to take care of your needs

  10. What type of value-added services you provide for International / domestic patients?

    Local hotel accommodation, local guidance, SIM card, airport pick up & drop, translator, money transfer all can be facilitated, the cost of which you can pay to vendors directly.

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